FAQ
- Credit and background screening for all applicants 18 and older
- Verifiable rental history and employment
- Gross monthly income of at least 2.5 times the total monthly charges
- Valid government-issued photo ID
Income and employment documentation is requested at the time of application. Our complete rental criteria are available upon request and are provided to every applicant before an application fee is collected.
Management does not discriminate on the basis of race, color, national origin, religion, sex, familial status, disability, or any other characteristic protected by applicable federal, state, or local law.
Rent does not include utilities. A separate monthly utility fee covers water, sewer, electricity, trash, and pest control. Residents set up internet and cable directly with the provider of their choice.
In order to be added to the waitlist, you need to fill out an application online or at the leasing office and meet all rental criteria requirements. Once the application has been approved, it will automatically be added to the waitlist.
The waitlist is on a first come first serve basis. The office staff will call everyone on the waitlist before attending to the other people interested.
- One dog is allowed per household. Two cats are allowed per household. No other animals are allowed.
- Pets live for free! There are no additional fees or additional rent for your pets.
- All pets must be spayed or neutered, and evidence must be presented to the Property Manager.
- Every pet must be registered with both the Property Manager’s office and local authorities.
- You will be required to sign a Pet Agreement, and if your pet is a dog, you will be required to bring your pet to the office for an interview with the Property Manager. The Property Manager will approve an animal on a case-by-case basis, regardless of breed.
- Dogs must be leashed.
- You must clean up after your pets.
- Visitor pets are not permitted.
We are dedicated to providing great rentals for our residents to call home and resources that make their home experience the best that it can be. The advantages of the Online Resident Portal are:
- Access your account from any mobile device by downloading the mobile app Online Portal by AppFolio
- Sign your lease electronically
- Pay rent and other charges
- Set up auto payments
- View payment history
- Submit and check status on a maintenance request
- View and download documents
In order to create an account, you need a special link, please contact the leasing office to request one. Once you receive the link on your email, you will create a password to complete the setup of the account. For detailed instructions visit www.appfolio.com/help/online-portal.
If you have questions about the Online Resident Portal or need assistance, please call or stop by the leasing office. We are here to help you.
When living at Lofts at Baymeadows, you get on-site maintenance from experts in your home as well as 24-hour emergency assistance.
Regular maintenance issues will be addressed Monday through Friday from 8:30 am to 5:30 pm, by calling the management office, (904) 667-4300 or through the Resident Online Portal, you can create a maintenance ticket.
Maintenance Emergencies are:
- Lack of air conditioning – if the temperature is over 85 degrees.
- Clogged toilet – if you have a second bathroom wait until regular business hours.
- No electricity – not interruption by the utility company.
- Major water leaks – small leaks can be called in during regular business hours.
- Your entry door will not lock or if you have a broken window through BOTH panes.
- Lock outs are not an emergency, call a locksmith and contact the office during regular business hours.
For after-hours emergency only, please call the emergency number given to you in your move-in folder.
If your call goes to voicemail, please leave a detailed message including your phone number and your apartment number. The call will be returned as soon as possible.
In case of fire, please call 911 first
